You are here: Home > Policies
We will never sell your contact information to anyone. Period.
Our relationship with our customers is priceless and we would never do anything to compromise that.
We will only send you emails, newsletters or special offers with your express permission, and you can opt out at any time if you find them bothersome or of no value.
We will graciously accept returns or exchanges
accompanied by the original sales receipt or gift receipt if made 30 days from
purchase date. All clearance items,
classes, custom framing and special orders are final sales.
Purchases made with cash or bankcard will be refunded upon request. Purchases
made by check and cash refunds of $50 or more will be refunded by check within
30 days of return date. Returns or
exchanges without the original sales receipt are eligible for a store credit at
a value that reflects pricing within the current yearly quarter. No
returns or exchanges allowed after 30 days from purchase date.
*Holiday gift purchases from October through December must be accompanied
by the original receipt or gift receipt and returned by January 31 and are
subject to the above stated Return Policy.
We accept local checks with valid identification and daytime telephone number.
Price Matching Policy:
We will gladly meet any locally advertised price.
Class Cancellation Policy:
Each class must meet its minimum paid registration 48 hours before the class. If the class you register for is cancelled by Bellevue Art & Frame, or if you cancel your registration three or more days before your class starts, you will receive a 100% refund. If you cancel 48 (or less) hours before your class is scheduled, you will receive a credit towards future classes or store merchandise. If you pay for a class but do not attend, we cannot provide a refund. If you have any questions about our classes, please call us at: (425) 453-8959
Shipped Return Policy:
If you are unhappy with your on-line shipped purchase, call us at 1-800 843-6348 or e-mail us at email@example.com to discuss your situation. Requests must be made within 14 days of delivery; the products must still be in original packaging and be unused and undamaged. Books, magazines, Pantone products, portfolios, projectors and special orders are not returnable. Shipping charges cannot be refunded. Return shipping and insurance are the customer’s responsibility. Shortages & Damages: Packing list discrepancies or product damages should be reported immediately. Damage to the outside packaging should be reported to the delivering carrier at the time of the delivery. If you were not present at the time of delivery, please contact us immediately and we will assist you .Interior damage, defective products or missing items must be reported within 5 days by phone at 1-800 843-6348 or e-mail us at firstname.lastname@example.org.
International Shipping: Please call or email for international shipping rates and allow an additional 1-2 weeks for shipping on international orders. International rates differ from shipping rates calculated by our website. You will be notified of any changes to your order and your approval of those changes will be required before the order is processed.
In-Store Pickup: Free Shipping! Just have it ship to our store. Allow 3-5 business days.
Pink dots are priced as marked. We are clearing out the frame department and back offices. REALLY AMAZING PRICES!!
A HUGE STORE CLOSING will begin immediately with prices slashed on every single item of merchandise in our store.